Privacy Policy

This privacy policy sets out how HarpStrings.biz uses and protects any information that you give HarpStrings.biz when you use this website.

HarpStrings.biz is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

Your name and address details
Contact information including your email address

We do not collect or store any of your payment details including credit or debit card numbers.

All your payments are made through our secure independent payments gateways ... via PayPal or First Data Merchant Services ... so your payment details can not be hacked or stolen from Harpstrings.biz.

What we do with the information we gather

We require this information

To process your order and to dispatch orders to your correct postal address.
To send you an email confirming your order and confirming the despatch of your order.
We may very occassionally send you an email to inform you about new products or important changes at Harpstrings.biz ( ... not more than 3 times a year ).
We may send regular customers an email to inform them about holiday periods or other unforeseen reasons why strings can not be ordered or despatched immediately.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will never sell, distribute or lease your personal information to any third parties and we will never ask you to tick or un-tick a box to indicate your permission to do this.

You may request details of personal information which we hold about you under the Data Protection Act 2018.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.